Effective Date: January 1, 2026
CloudDrac s.r.o. (“we”, “us”, or “our”) operates the website clouddrac.net. This Privacy Policy describes how we collect, use, and protect your personal information.
Information We Collect
Information You Provide
When you contact us via email, phone, or through our website, we may collect:
- Your name
- Email address
- Phone number
- Company name
- Any other information you choose to provide in your message
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website address
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Communicate with you about our services
- Improve our website and services
- Comply with legal obligations
Legal Basis for Processing (GDPR)
We process your personal data based on one or more of the following legal bases:
- Consent — When you voluntarily contact us or submit your information
- Legitimate interest — To improve our services and respond to inquiries
- Contractual necessity — To fulfill our obligations under a service agreement
- Legal obligation — To comply with applicable laws and regulations
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact and communication records are retained for the duration of our business relationship and up to 5 years thereafter.
Your Rights
Under the GDPR and applicable Slovak law, you have the right to:
- Access your personal data
- Rectify inaccurate personal data
- Erase your personal data (“right to be forgotten”)
- Restrict the processing of your personal data
- Data portability — receive your data in a structured, machine-readable format
- Object to processing based on legitimate interest
- Withdraw consent at any time
To exercise any of these rights, contact us at office@clouddrac.net.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Third-Party Services
We do not sell, trade, or otherwise transfer your personal information to third parties. We may use third-party services (such as hosting and analytics providers) that process data on our behalf, subject to appropriate data processing agreements.
Cookies
Our website may use essential cookies to ensure proper functionality. We do not use tracking or advertising cookies without your consent.
Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact
If you have any questions about this Privacy Policy or our data practices, please contact us:
CloudDrac s.r.o. Karpatské námestie 7770/10A, 831 06 Bratislava - mestská časť Rača, Slovenská republika IČO: 56944365 DIČ: 2122513074 IČ DPH: SK2122513074 Email: office@clouddrac.net Phone: +421 904 489 872